We love to hear from you, so if there’s anything you’d like to ask us, we’re here and ready to help in every way we can.

If you'd like help with your order, call us:
+39 0575 749822
(Landline call charges apply from Italy. Rates vary depending on provider.)

Email us:
customerservice@aglini.com

We receive a high number of emails at peak times, so if your query is urgent, please call us rather than sending an email.

Online Customer Service Opening Hours
Monday - Friday: 08:30 – 18:30 GMT

SHIPPING


AGLINI will take the greatest of care to be as accurate as possible when receiving and dispatching orders. We always endeavour to deliver your order to a residential address, post office or pick-up location. Please note, we only ship to home or office addresses and not to P.O. box addresses.
AGLINI will dispatch the approved orders as quickly as possible and in the order that they have been received. Delivery normally takes about 2 – 7 working days (Monday – Friday) from the time of placing the order.
Delivery times may vary depending on where the order is to be delivered. Occasional delays may occur during peak periods or in the case of unexpected events. At the latest, orders will be delivered within a thirty day window from placing the order. In the unlikely event that your delivery time exceeds 30 days, you may cancel your order.
Before you place your order, you will be informed of the expected delivery details. Shipping fees will be displayed at the checkout.
If you have given us your email address, you will receive a confirmation with your expected delivery details.
If your order does not arrive by the scheduled date, please contact our Customer Service team.

RETURNS


AGLINI guarantees either a full refund or to replace any items in accordance with section 9 (Withdrawal of Order). All we ask is for you to treat the product and its packaging with care - please return items undamaged and unused, with all COS labels and tags intact. This means that the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on).

All our parcels contain a pre-printed return form for you to use if you decide to return any items. When we have approved your returned item, the return cost will be deducted from your refund. Please remember that financial responsibility for the return is yours until it reaches us. All items returned should include the completed returns note with an order reference number and your contact details. Unidentified returns may not be eligible for a refund. For faulty items AGLINI will make a full refund to you as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items.
Peel off the pre-paid returns label and attach to the outside of the parcel, making sure that you cover the original address label. Please note that for returns with the pre-paid label, parcel dimensions should not exceed 46 x 45 x 61cm, and a maximum weight of 2kg, so we suggest that you use the original packaging if possible.
Please hand the parcel in at your collection point or post office. You are liable for damage to the garments until we receive them at our warehouse, so in case of a dispute, we recommend that you keep the collection point receipt as proof of postage.




Where do we ship?

Andorra
Australia
Austria
Belgium
Bulgaria
Canada
China
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hong Kong
Hungary
Ireland
Italy
Japan
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Russian Federation
Saint Barthélemy
Slovakia
Slovenia
Spain
Sweden
Switzerland
Ukraine
United Kingdom
United States of America

Shipping average time

Italy: 3 Working Days
Europe: 4 Working Days
Rest of the world: 7 Working Days

Please be aware that the price of an item may vary based on your shipping destination to reflect local market pricing and taxes.

Company


AGLINI srl


Via Degli Artigiani N.5
Zona Industriale Santa Fiora
52037 Sansepolcro (AR) – Italy

Ufficio Registro Imprese n. 01914490519
C.F. / P.I. 01914490519
R.E.A. numero 148527
Capitale sociale 50.000,00 i.v.

T. +39 0575 749822
F. +39 0575 749983

Size chart


Size Woman

38 40 42 44
FR 34 36 38 40
DE 32 34 36 38
UK 6 8 10 12
ES 36 38 40 42
US 4 6 8 10
IT 38 40 42 44

Size Woman Denim

25 26 27 28 29 30
EU 32 34 36 38 40 42
IT 38 40 42 44 46 48
US 25 26 27 28 29 30

Size Man

46 48 50 52
FR 42 44 46 48
DE 40 42 44 46
UK 14 16 18 20
ES 44 46 48 50
US 12 14 16 18
IT 46 48 50 52

Size Man Denim

29 30 31 32 34 35
EU 36 38 40 42 44 46
US 29 30 31 32 34 35
IT 42 44 46 48 50 52

Size Man Shirt

38 39 40 41 42 43 44 45 46 47
cm 38 39 40 41 42 43 44 45 46 47
inches 15 15.5 15.5 16 16.5 17 17.5 18 18.5 19

Aglini

Aglini digital e-commerce, from shirt to total look for man and woman devoted to create a distinctive style, denim, dress, knitwear, pants, totally made in italy

Via Monti 52
10961 - Milan
ITA
postmaster@aglini.com